Our Process
How We Remove Content
Four disciplined steps. Journalist-grade documentation. Relentless follow-up. We don't stop until the content is gone.
98%
Cases Resolved
72 hrs
Avg. Turnaround
24 hrs
Response Time
Free Case Review
You submit — we assess
Fill out our confidential intake form with details about the content, the platform, and how it's affecting you. We review every submission within 24 hours and provide a frank assessment of removal grounds, likely timelines, and what the process will involve.
Evidence & Documentation
We build the case
This is where our journalism background makes all the difference. We don't just screenshot content and file a report. We build a chain-of-custody documentation package: timestamped captures, platform policy citations, harm assessment, and a formal case file that platforms can't dismiss.
Filing & Escalation
We work the system
We file through the right channels with the right documentation. When standard reports don't work — and often they don't on the first attempt — we escalate. We have direct contacts and established procedures within platform trust and safety teams. We follow up relentlessly.
Removal Confirmed
Content gone. Case closed.
Once content is removed, we send you a documented final report: timestamps, confirmation screenshots, and a record of every step taken. If content reappears, we act immediately at no additional cost — because removed means removed.
FAQ
Frequently Asked Questions
How long does removal typically take?
It depends on the platform and the type of content. Simple copyright violations can resolve in 24–72 hours. Complex harassment or defamation cases may take 1–3 weeks. We give you a realistic timeline during the free review, not a sales pitch.
What happens if the platform denies the request?
A single denial isn't the end. We review the grounds for denial, adjust our documentation or approach, and file again — often through escalated channels. Most of our cases that hit an initial denial still resolve successfully.
Do I need a lawyer?
Not for most cases. Platform policy violations and DMCA-based removals don't require legal action. If your situation does require legal involvement, we'll tell you clearly and can refer you to appropriate counsel.
What platforms do you work with?
Facebook, Instagram, YouTube, TikTok, and X (Twitter). We also handle content on Google Search, Reddit, and other platforms — contact us with your specific situation and we'll assess it.
What is "no cure, no fee"?
On qualifying cases, you only pay our fee when the content is confirmed removed. Not all cases qualify — we'll tell you upfront which category yours falls into. Either way, the initial case review is always free.
Can I monitor the progress of my case?
Yes. We provide regular updates throughout the process. You'll never be left wondering what's happening with your case.
First Step is Free
Ready to get your content removed?
Free case review. No obligation. 24-hour response. We tell you exactly what we can do and how long it will take.
Submit Case